Shipping policy
Shipping Policy
Last updated: August 2026
PlantBest products are not currently shipped directly from this website. All orders are fulfilled through our authorized retail partners, including Amazon, Costco, and other select retailers.
Shipping Through Retail Partners
Shipping timelines, carriers, costs, and tracking are determined entirely by the retailer where you placed your order. Please refer to:
- Amazon: Shipping details are available in your Amazon order history.
- Costco: Refer to Costco's shipping terms or your local warehouse/Costco.com for delivery details.
- Other retailers: Please check the specific retailer's shipping policy.
Cocoa Soils is not able to provide shipment tracking or delivery guarantees for orders placed through third-party retailers.
Future Direct Shipping
As we begin offering direct purchasing through this website, this policy will be updated with shipping rates, timelines, and carrier information for orders placed here.
Questions
For product-related questions regardless of purchase location, contact us at hello@plantbest.com